Privacy Policy

Welcome to Avenida Greene ("Avenida Greene," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.avenidagreene.com, contact us, inquire about, reserve, or stay at one of our furnished rental properties.

Information We Collect

We collect information that you voluntarily provide when you:

  • Submit an inquiry about one of our properties

  • Request booking information

  • Contact us by email, phone, or contact form

  • Subscribe to our newsletter or marketing updates

  • Communicate with us before, during, or after your stay

The information you provide may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address (when applicable)

  • Arrival and departure dates

  • Number of guests

  • Property of interest

  • Reservation details

  • Special requests or preferences

  • Any additional information you choose to provide

We also automatically collect certain technical information when you use our website, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website usage information

  • Referral source

  • Pages visited

  • Date and time of your visit

  • Cookies and similar technologies used for website functionality and analytics

How We Use Your Information

We use your personal information to:

  • Respond to inquiries

  • Process and manage reservations

  • Communicate with you regarding your stay

  • Provide customer support

  • Improve our website and guest experience

  • Personalize website content

  • Analyze website performance

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Maintain the security of our website and services

With your consent, we may also send newsletters, special offers, or promotional updates. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

Cookies Policy

Our website uses cookies and similar technologies to ensure the website functions properly, improve performance, and enhance your browsing experience.

Because Avenida Greene is hosted on Squarespace, certain essential cookies may be automatically placed on your device to support website functionality, security, and reliability. These cookies help maintain core website features such as page navigation, contact forms, and protection against spam or malicious activity.

We also use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect aggregated and anonymous information, including:

  • Pages visited

  • Time spent on the website

  • Browser and device type

  • Operating system

  • Approximate geographic location

  • Referral source

  • Website performance and visitor behavior

This information helps us improve our website, enhance the user experience, and better understand how visitors use our services. We do not use Google Analytics to personally identify individual visitors.

Our website may also include embedded third-party services, such as Google Calendar, which may place their own cookies or collect technical information when you interact with those features. These services operate under their own privacy policies.

You can control or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality and performance of certain parts of the website.

Third-Party Services

To operate and improve our website, Avenida Greene may use trusted third-party service providers, including:

  • Squarespace (website hosting and website functionality)

  • Google Analytics (website analytics)

  • Google Search Console (website performance and search visibility monitoring)

  • Google Calendar (scheduling and booking requests)

  • Payment processing providers, when applicable

These providers may process certain technical or personal information as necessary to perform their services. Each provider maintains its own privacy policy governing how it collects, processes, and protects information.

Avenida Greene does not sell your personal information or allow third parties to use your information for their own marketing purposes without your consent.

Payment Information

If you make a reservation requiring payment, payment information is securely processed by trusted third-party payment providers.

Avenida Greene does not store complete credit card numbers or payment credentials on its servers.

Please review the privacy policy of your payment provider for additional information regarding how your payment information is handled.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only when necessary with:

  • Property management software providers

  • Payment processors

  • Website hosting providers

  • Reservation platforms

  • Customer support providers

  • Analytics providers

  • Professional advisors

  • Government authorities when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf.

Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests, provided such interests do not override your rights and freedoms

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

While we take reasonable measures to safeguard your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete reservations

  • Provide our services

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce agreements

  • Maintain legitimate business records

When personal information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request a copy of the personal information we hold about you

To exercise any of these rights, please contact us using the information provided below.

Data Security and Applicable Privacy Laws

Avenida Greene maintains reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We comply with applicable United States federal and state privacy and data security laws, including those that may apply in the states where we operate or where our guests reside. If a security incident affecting your personal information occurs, we will provide any required notifications in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page together with a revised Effective Date. Your continued use of the website after any changes become effective constitutes your acceptance of the updated Privacy Policy.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of the United States and the state in which the relevant property or service is located, without regard to conflict of law principles.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Avenida Greene

Website: https://www.avenidagreene.com

Email: wfrack@avenidagreene.com 

Business Address: